Legal
Privacy Policy
The Vintage Vault Boutique respects your privacy and is committed to protecting the personal information you provide when using our website.
This Privacy Policy explains what information we collect, how we use it, and how we protect it.
1. Information We Collect. When you shop with us or use our website, we may collect information such as full name, phone number, email address, billing and shipping address, order and purchase information, payment-related information required to process your order, and information you provide when contacting our customer service. We may also collect certain technical information when you use our website, such as your device type, browser information and website usage data.
2. How We Use Your Information. We may use your information to process and fulfil your orders, arrange delivery of your purchases, confirm payments and transactions, contact you regarding your order, respond to enquiries and provide customer support, improve our website, products and services, prevent fraud and protect the security of our website, and send promotional or marketing communications where permitted and where you have chosen to receive them.
3. Payment Information. Payments made through our website may be processed by third-party payment providers. We do not intentionally store your complete card details on our own systems. Payment information may be handled directly by the payment provider according to its own privacy and security practices.
4. Sharing Your Information. We do not sell or rent your personal information. We may share necessary information with trusted service providers where required to operate our business, such as payment processors, delivery and courier companies, website and hosting service providers, and technology and security providers. We only provide information that is reasonably necessary for the relevant service. We may also disclose information where required by applicable law or to protect our legal rights, customers or business.
5. Cookies. Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website usage and support certain website functions. You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect how some parts of the website function.
6. Marketing Communications. If you choose to receive promotional messages from us, we may contact you about new products, special offers, sales and other updates. You can request to stop receiving marketing communications at any time by contacting us or using the unsubscribe option provided in the communication, where available.
7. Data Security. We take reasonable steps to protect the personal information we collect from unauthorised access, misuse, alteration or disclosure. However, no online system or method of transmitting information over the internet can be guaranteed to be completely secure.
8. Your Information. You may contact us if you would like to ask about the personal information we hold about you, request a correction of inaccurate information, or raise a concern about how your information is being handled. Some requests may be subject to applicable legal requirements or limitations.
9. Third-Party Websites. Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content or security of websites operated by third parties. We encourage you to review their privacy policies before providing them with your information.
10. Children¡¯s Privacy. Our website is not intended to knowingly collect personal information from children without appropriate consent. If you believe a child has provided personal information to us without appropriate permission, please contact us so that we can review the situation.
11. Changes to This Privacy Policy. We may update this Privacy Policy from time to time to reflect changes to our business, website or applicable requirements. Any updated version will be posted on this page.
12. Contact Us. If you have questions, concerns or requests regarding this Privacy Policy or how we handle your information, please contact The Vintage Vault Boutique on WhatsApp: +2349163300516
Last updated: September 2026.