Legal

Terms & Conditions

Welcome to The Vintage Vault Boutique. These Terms & Conditions govern your use of our website and your purchase of products from us.

By accessing our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before making a purchase.

1. About Our Store. The Vintage Vault Boutique is an online fashion store offering clothing, footwear, accessories and other fashion products. We reserve the right to update product information, prices, availability and website content when necessary.

2. Products and Product Information. We make reasonable efforts to ensure that product descriptions, images, colours, sizes and prices displayed on our website are accurate. However, colours may appear slightly different depending on your device or screen settings. Customers are responsible for reviewing product descriptions, available sizes and other relevant information before placing an order.

3. Prices. All prices displayed on our website are subject to change without prior notice. The price applicable to your order is the price displayed at the time you complete your purchase, unless an obvious pricing error has occurred. Where applicable, delivery fees and other charges will be displayed separately before you complete your order.

4. Orders. Placing an order constitutes an offer to purchase the selected products. An order is considered accepted once payment has been successfully received and the order has been confirmed by us. We reserve the right to cancel or refuse an order where, for example, a product is unavailable, a payment cannot be verified, incorrect information has been provided, or fraudulent or suspicious activity is suspected.

5. Payment. Payment must be successfully completed before an order is processed and dispatched. Payments may be processed through third-party payment providers available on our website. You agree to provide accurate and valid payment information when placing an order.

6. Shipping and Delivery. Orders will be delivered to the shipping address provided by the customer during checkout. Customers are responsible for ensuring that their shipping address and contact information are complete and accurate. Delivery times may vary depending on location, courier availability and circumstances beyond our control. We are not responsible for delays caused by third-party delivery services, traffic, weather, incorrect customer information or other circumstances beyond our reasonable control.

7. Returns and Exchanges. Change-of-mind returns or exchanges are not accepted. Customers should carefully review product information, sizing and order details before completing a purchase. If you receive an item that is damaged, defective or different from what you ordered, you must contact us within 48 hours of delivery. Any approved return or exchange must meet the requirements stated in our Store Policy.

8. Refunds. Where a refund is approved under our Store Policy, it will be processed using the applicable payment method. Refund processing times may vary depending on the payment provider or financial institution.

9. Customer Responsibilities. You agree to provide accurate personal, contact and delivery information; review your order carefully before payment; provide a reachable phone number for delivery purposes; use the website lawfully and responsibly; and not attempt to interfere with the security or proper operation of the website.

10. Website Use. You may use our website for lawful shopping and personal purposes. You must not misuse the website, attempt to gain unauthorised access to our systems, interfere with website operations, or use the website for fraudulent or unlawful activities.

11. Intellectual Property. Unless otherwise stated, the content on this website, including our brand name, logo, text, graphics, product descriptions, website design and other original materials, belongs to or is used by The Vintage Vault Boutique with appropriate rights. You may not copy, reproduce, distribute, modify or commercially use our original website content without our permission.

12. Third-Party Services. Our website may rely on third-party services such as payment processors, delivery companies, hosting providers and other technology providers. Your use of those services may also be subject to their own terms and policies.

13. Website Availability. We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted or completely free from technical issues. We may temporarily suspend or modify the website for maintenance, updates or other business or technical reasons.

14. Limitation of Liability. To the extent permitted by applicable law, The Vintage Vault Boutique will not be responsible for losses or delays caused by circumstances beyond our reasonable control, including third-party delivery delays, technical failures, payment-provider issues or other unforeseen events. Nothing in these Terms & Conditions is intended to exclude any rights or protections that cannot legally be excluded.

15. Changes to These Terms. We may update these Terms & Conditions from time to time. Any changes will be posted on this page. Your continued use of the website or placement of an order after changes have been posted constitutes acceptance of the updated Terms & Conditions.

16. Governing Law. These Terms & Conditions shall be interpreted in accordance with the applicable laws of the Federal Republic of Nigeria.

17. Contact Us. If you have any questions regarding these Terms & Conditions, please contact The Vintage Vault Boutique on WhatsApp: +2349163300516

Last updated: September 2026.